Our Health and Safety Promise
Illinois has worked hard to flatten the Covid-19 curve and we are excited to announce that we are open for business! The safety and well being of our team and valued clients are immensely important to Absolutely Chicago Segway Tours. In response to the Covid-19 we have implemented the highest level of sanitation practices, enhanced training and developed a new operational standard to ensure the safest and best experience for our colleges and the public. We have also moved all operations outdoors!
Our office will remain closed to the public, but a team member will be working remotely and available to answer all of your questions, and book tours for you over the phone. In the early weeks of reopening we will be selling our experiences at their normal price, but with smaller groups for your safety! We are also running on a limited tour schedule.
New Safety and Tour Protocol.
Reservations: Reservations are required. Please call 312.552.5100 to make a reservation or visit our website at www.chicagosegways.com. We accept same day reservations subject to availability. We require all payments to be made in advance. Cash payments will not be accepted.
Before you arrive: To limit high touch supplies and ensure social distancing we have transitioned to virtual pre tour protocols. All guests will receive an emailed liability waiver, Covid-19 waiver and training video prior to the experience. Please watch the training video, and fill out your waiver. This needs to be completed before you arrive for your experience.
Training: Our guides are certified Segway instructors and will give a live demonstration followed by one on one training. When we are teaching you how to ride a Segway we may move within 6 feet of you. To mitigate any transmission our guides will be wearing a shield face shield during this period of the tour.
Helmets: Helmets are required; we have a slogan, “Safety First!” We will provide helmets that guests can borrow that are sanitized to CDC standards.
Social Distancing while touring: We have always had to distance socially when we ride Segways! If segways come too close to one another the wheels may come into contact resulting in a collision. We are well practiced and committed to maintaining a 6 feet distance between riders.
Social Distancing before and after your tour: When we are not operating the Segway, we ask that you remain 6 feet away from any member of the public and our staff when possible. While our guides are teaching you how to ride a Segway, and assisting you in other Segway related needs they may come within six feet of you. The absolutely team will be wearing a mask and Shield during this period of your experience.
Masks: We are following CDC, State and City recommendations. Masks will be required to be worn when we are not able to maintain 6 feet of social distancing. We require all guests to wear masks when they are checking in, during training, post tour, and when a guest is not able to socially distance. We have masks available to purchase for $2.00.
Tours: Let us know what tour you would like to enjoy and we will be happy to accommodate if a guide is available! All tours we are operating are 2-hours.
Sanitation: We will be following all CDC recommendations for sanitation of our general office, our segways and on high touch surfaces. We sanitize with hospital grade disinfectants before and after every experience.